Business Process Outsourcing (BPO) Market Size, Share & Trends Analysis Report By Type (HR, Procurement, F&A, Customer Care, Logistics, Sales & Marketing, Training, Product Engineering), By Application (BFSI, Manufacturing, Healthcare, Retail, Telecom, Others), By Region, And Segment Forecasts, 2023 – 2031

Report ID : MS79551
Author : Market Strides
Last Updated : Mar 09, 2023
Pages : 106
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Table Of Content

  1. Executive Summary
    1. Introduction
  2. Market Introduction
    1. Market Definition
    2. Scope of the Study
    3. Market Structure
  3. Research Methodology
    1. Primary Research
    2. Research Methodology
    3. Assumptions & Exclusions
    4. Secondary Data Sources
  4. Market Factor Analysis
    1. Value Chain Analysis: Business Process Outsourcing Bpo Market
    2. Porters Five Forces Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of Substitution
      4. Threat of New Entrants
      5. Competitive Rivalry
  5. Market Dynamics
    1. Drivers
    2. Restraints
    3. Opportunities
  6. Recent Trends Analysis
  7. Impact of COVID-19 on Business Process Outsourcing Bpo Market
    1. Pre and Post Covid -19 Market Scenario Analysis
    2. Market Recovery Timeline and Challenge
    3. Measures Taken by Top Players
  8. Regulatory Landscape
  9. Business Process Outsourcing Bpo Market, By Type
    1. Introduction
      1. Market Size and Forecast, By Type
    2. HR
      1. Market Size and Forecast, By Region
    3. Procurement
      1. Market Size and Forecast, By Region
    4. F&A
      1. Market Size and Forecast, By Region
    5. Customer Care
      1. Market Size and Forecast, By Region
    6. Logistics
      1. Market Size and Forecast, By Region
    7. Sales & Marketing
      1. Market Size and Forecast, By Region
    8. Training
      1. Market Size and Forecast, By Region
    9. Product Engineering
      1. Market Size and Forecast, By Region
  10. Business Process Outsourcing Bpo Market, By Application
    1. Introduction
      1. Market Size and Forecast, By Application
    2. BFSI
      1. Market Size and Forecast, By Region
    3. Manufacturing
      1. Market Size and Forecast, By Region
    4. Healthcare
      1. Market Size and Forecast, By Region
    5. Retail
      1. Market Size and Forecast, By Region
    6. Telecom
      1. Market Size and Forecast, By Region
    7. Others
      1. Market Size and Forecast, By Region
  11. Regional Overview
    1. Introduction
      1. Market Size and Forecast
    2. North America
      1. Market Size and Forecast
        1. By Type
          1. HR
            1. Procurement
              1. F&A
                1. Customer Care
                  1. Logistics
                    1. Sales & Marketing
                      1. Training
                        1. Product Engineering
                        2. By Application
                          1. BFSI
                            1. Manufacturing
                              1. Healthcare
                                1. Retail
                                  1. Telecom
                                    1. Others
                                  2. U.S.
                                    1. By Type
                                      1. HR
                                        1. Procurement
                                          1. F&A
                                            1. Customer Care
                                              1. Logistics
                                                1. Sales & Marketing
                                                  1. Training
                                                    1. Product Engineering
                                                    2. By Application
                                                      1. BFSI
                                                        1. Manufacturing
                                                          1. Healthcare
                                                            1. Retail
                                                              1. Telecom
                                                                1. Others
                                                              2. Canada
                                                            2. Europe
                                                              1. Market Size and Forecast
                                                                1. By Type
                                                                  1. HR
                                                                    1. Procurement
                                                                      1. F&A
                                                                        1. Customer Care
                                                                          1. Logistics
                                                                            1. Sales & Marketing
                                                                              1. Training
                                                                                1. Product Engineering
                                                                                2. By Application
                                                                                  1. BFSI
                                                                                    1. Manufacturing
                                                                                      1. Healthcare
                                                                                        1. Retail
                                                                                          1. Telecom
                                                                                            1. Others
                                                                                          2. U.K.
                                                                                            1. By Type
                                                                                              1. HR
                                                                                                1. Procurement
                                                                                                  1. F&A
                                                                                                    1. Customer Care
                                                                                                      1. Logistics
                                                                                                        1. Sales & Marketing
                                                                                                          1. Training
                                                                                                            1. Product Engineering
                                                                                                            2. By Application
                                                                                                              1. BFSI
                                                                                                                1. Manufacturing
                                                                                                                  1. Healthcare
                                                                                                                    1. Retail
                                                                                                                      1. Telecom
                                                                                                                        1. Others
                                                                                                                      2. Germany
                                                                                                                      3. France
                                                                                                                      4. Spain
                                                                                                                      5. Italy
                                                                                                                      6. Russia
                                                                                                                      7. Nordic
                                                                                                                      8. Benelux
                                                                                                                      9. Rest of Europe
                                                                                                                    2. APAC
                                                                                                                      1. Market Size and Forecast
                                                                                                                        1. By Type
                                                                                                                          1. HR
                                                                                                                            1. Procurement
                                                                                                                              1. F&A
                                                                                                                                1. Customer Care
                                                                                                                                  1. Logistics
                                                                                                                                    1. Sales & Marketing
                                                                                                                                      1. Training
                                                                                                                                        1. Product Engineering
                                                                                                                                        2. By Application
                                                                                                                                          1. BFSI
                                                                                                                                            1. Manufacturing
                                                                                                                                              1. Healthcare
                                                                                                                                                1. Retail
                                                                                                                                                  1. Telecom
                                                                                                                                                    1. Others
                                                                                                                                                  2. China
                                                                                                                                                    1. By Type
                                                                                                                                                      1. HR
                                                                                                                                                        1. Procurement
                                                                                                                                                          1. F&A
                                                                                                                                                            1. Customer Care
                                                                                                                                                              1. Logistics
                                                                                                                                                                1. Sales & Marketing
                                                                                                                                                                  1. Training
                                                                                                                                                                    1. Product Engineering
                                                                                                                                                                    2. By Application
                                                                                                                                                                      1. BFSI
                                                                                                                                                                        1. Manufacturing
                                                                                                                                                                          1. Healthcare
                                                                                                                                                                            1. Retail
                                                                                                                                                                              1. Telecom
                                                                                                                                                                                1. Others
                                                                                                                                                                              2. Korea
                                                                                                                                                                              3. Japan
                                                                                                                                                                              4. India
                                                                                                                                                                              5. Australia
                                                                                                                                                                              6. Singapore
                                                                                                                                                                              7. Taiwan
                                                                                                                                                                              8. South East Asia
                                                                                                                                                                              9. Rest of Asia-Pacific
                                                                                                                                                                            2. Middle East and Africa
                                                                                                                                                                              1. Market Size and Forecast
                                                                                                                                                                                1. By Type
                                                                                                                                                                                  1. HR
                                                                                                                                                                                    1. Procurement
                                                                                                                                                                                      1. F&A
                                                                                                                                                                                        1. Customer Care
                                                                                                                                                                                          1. Logistics
                                                                                                                                                                                            1. Sales & Marketing
                                                                                                                                                                                              1. Training
                                                                                                                                                                                                1. Product Engineering
                                                                                                                                                                                                2. By Application
                                                                                                                                                                                                  1. BFSI
                                                                                                                                                                                                    1. Manufacturing
                                                                                                                                                                                                      1. Healthcare
                                                                                                                                                                                                        1. Retail
                                                                                                                                                                                                          1. Telecom
                                                                                                                                                                                                            1. Others
                                                                                                                                                                                                          2. UAE
                                                                                                                                                                                                            1. By Type
                                                                                                                                                                                                              1. HR
                                                                                                                                                                                                                1. Procurement
                                                                                                                                                                                                                  1. F&A
                                                                                                                                                                                                                    1. Customer Care
                                                                                                                                                                                                                      1. Logistics
                                                                                                                                                                                                                        1. Sales & Marketing
                                                                                                                                                                                                                          1. Training
                                                                                                                                                                                                                            1. Product Engineering
                                                                                                                                                                                                                            2. By Application
                                                                                                                                                                                                                              1. BFSI
                                                                                                                                                                                                                                1. Manufacturing
                                                                                                                                                                                                                                  1. Healthcare
                                                                                                                                                                                                                                    1. Retail
                                                                                                                                                                                                                                      1. Telecom
                                                                                                                                                                                                                                        1. Others
                                                                                                                                                                                                                                      2. Turky
                                                                                                                                                                                                                                      3. Saudi Arabia
                                                                                                                                                                                                                                      4. South Africa
                                                                                                                                                                                                                                      5. Egypt
                                                                                                                                                                                                                                      6. Nigeria
                                                                                                                                                                                                                                      7. Rest of MEA
                                                                                                                                                                                                                                    2. LATAM
                                                                                                                                                                                                                                      1. Market Size and Forecast
                                                                                                                                                                                                                                        1. By Type
                                                                                                                                                                                                                                          1. HR
                                                                                                                                                                                                                                            1. Procurement
                                                                                                                                                                                                                                              1. F&A
                                                                                                                                                                                                                                                1. Customer Care
                                                                                                                                                                                                                                                  1. Logistics
                                                                                                                                                                                                                                                    1. Sales & Marketing
                                                                                                                                                                                                                                                      1. Training
                                                                                                                                                                                                                                                        1. Product Engineering
                                                                                                                                                                                                                                                        2. By Application
                                                                                                                                                                                                                                                          1. BFSI
                                                                                                                                                                                                                                                            1. Manufacturing
                                                                                                                                                                                                                                                              1. Healthcare
                                                                                                                                                                                                                                                                1. Retail
                                                                                                                                                                                                                                                                  1. Telecom
                                                                                                                                                                                                                                                                    1. Others
                                                                                                                                                                                                                                                                  2. Brazil
                                                                                                                                                                                                                                                                    1. By Type
                                                                                                                                                                                                                                                                      1. HR
                                                                                                                                                                                                                                                                        1. Procurement
                                                                                                                                                                                                                                                                          1. F&A
                                                                                                                                                                                                                                                                            1. Customer Care
                                                                                                                                                                                                                                                                              1. Logistics
                                                                                                                                                                                                                                                                                1. Sales & Marketing
                                                                                                                                                                                                                                                                                  1. Training
                                                                                                                                                                                                                                                                                    1. Product Engineering
                                                                                                                                                                                                                                                                                    2. By Application
                                                                                                                                                                                                                                                                                      1. BFSI
                                                                                                                                                                                                                                                                                        1. Manufacturing
                                                                                                                                                                                                                                                                                          1. Healthcare
                                                                                                                                                                                                                                                                                            1. Retail
                                                                                                                                                                                                                                                                                              1. Telecom
                                                                                                                                                                                                                                                                                                1. Others
                                                                                                                                                                                                                                                                                              2. Mexico
                                                                                                                                                                                                                                                                                              3. Argentina
                                                                                                                                                                                                                                                                                              4. Chile
                                                                                                                                                                                                                                                                                              5. Colombia
                                                                                                                                                                                                                                                                                              6. Rest of LATAM
                                                                                                                                                                                                                                                                                          2. Competitive Landscape, 2024
                                                                                                                                                                                                                                                                                            1. Introduction
                                                                                                                                                                                                                                                                                            2. Business Process Outsourcing Bpo Market Share Analysis, 2024 (%)
                                                                                                                                                                                                                                                                                              1. Market Share Analysis, 2024
                                                                                                                                                                                                                                                                                              2. Competition Ranking, 2024
                                                                                                                                                                                                                                                                                              3. Key Developments & Growth Strategies
                                                                                                                                                                                                                                                                                                1. Merger & Acquisition
                                                                                                                                                                                                                                                                                                2. Product Launch
                                                                                                                                                                                                                                                                                                3. Expansion
                                                                                                                                                                                                                                                                                              4. Consolidated SWOT Analysis of Key Players
                                                                                                                                                                                                                                                                                          3. Company Profile
                                                                                                                                                                                                                                                                                            1. Accenture
                                                                                                                                                                                                                                                                                              1. Business Overview
                                                                                                                                                                                                                                                                                              2. Financial Data
                                                                                                                                                                                                                                                                                              3. Key Product Categories
                                                                                                                                                                                                                                                                                              4. Recent Developments
                                                                                                                                                                                                                                                                                            2. Cognizant
                                                                                                                                                                                                                                                                                            3. Genpact
                                                                                                                                                                                                                                                                                            4. IBM
                                                                                                                                                                                                                                                                                            5. TCS
                                                                                                                                                                                                                                                                                            6. HP
                                                                                                                                                                                                                                                                                            7. Tech Mahindra
                                                                                                                                                                                                                                                                                            8. Capgemini
                                                                                                                                                                                                                                                                                            9. Wipro
                                                                                                                                                                                                                                                                                            10. EXL
                                                                                                                                                                                                                                                                                            11. NTT DATA(Dell)
                                                                                                                                                                                                                                                                                            12. WNS Global
                                                                                                                                                                                                                                                                                            13. Minacs
                                                                                                                                                                                                                                                                                            14. Infosys
                                                                                                                                                                                                                                                                                            15. Mu Sigma
                                                                                                                                                                                                                                                                                            16. Aegis

                                                                                                                                                                                                                                                                                          	
                                                                                                                                                                                                                                                                                          

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                                                                                                                                                                                                                                                                                          Key Topics Covered
                                                                                                                                                                                                                                                                                          • Market Factors (Including Drivers and Restraint)
                                                                                                                                                                                                                                                                                          • Market Trends
                                                                                                                                                                                                                                                                                          • Market Estimates and Forcasts
                                                                                                                                                                                                                                                                                          • Competitive Analysis
                                                                                                                                                                                                                                                                                          • Future Market Opportunities
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